POGOJI POSLOVANJA
1. Splošno
Ti pogoji poslovanja urejajo uporabo spletne trgovine Cyclingdragon in veljajo za vse nakupe, opravljene preko spletne strani
https://cyclingdragon.com/.
Spletno trgovino upravlja:
Aleš Plahuta s.p. – Cyclingdragon
Sedež: Selo 51, 5262 Črniče, Slovenija
Matična številka: 7429827000
Davčna številka / identifikacijska številka za DDV: SI17178045
E-pošta: info@cyclingdragon.com
Z oddajo naročila kupec potrjuje, da je seznanjen s Pogoji poslovanja in se z njimi strinja.
2. Sklenitev pogodbe
Kupoprodajna pogodba med prodajalcem in kupcem je sklenjena v trenutku, ko kupec odda naročilo in prejme potrditev naročila po elektronski pošti.
Pogodba se sklepa v slovenskem jeziku in se hrani v elektronski obliki.
3. Cene
Vse cene so navedene v EUR in vključujejo DDV, razen če je izrecno navedeno drugače.
Prodajalec si pridržuje pravico do spremembe cen brez predhodnega obvestila. Cena, navedena ob oddaji naročila, velja za konkretno naročilo.
4. Načini plačila
Na voljo so naslednji načini plačila:
– izdelki iz spletne košarice: takojšnje spletno plačilo (kartica ali drugi razpoložljivi online načini),
– izdelki po naročilu (custom / po specifikaciji): plačilo po predračunu.
Naročila po naročilu se obdelujejo šele po prejemu celotnega plačila.
5. Dostava
Dobavni roki so informativni in so odvisni od dobavitelja ter dostavne službe.
V primeru zamude bo kupec o tem obveščen. Prodajalec ne odgovarja za zamude, ki so posledica ravnanja dostavne službe, dobaviteljev ali višje sile.
Prodajalec si pridržuje pravico do delne dobave naročila, če je to potrebno za pravočasno izpolnitev naročila.
6. Pravica do odstopa od pogodbe
Kupec ima pravico, da v 14 dneh od prejema blaga odstopi od pogodbe brez navedbe razloga, skladno z veljavno zakonodajo.
Pravica do odstopa ne velja za:
– izdelke, izdelane ali naročene po specifikaciji kupca,
– custom build izdelke,
– okvirje, wheelsete ali druge komponente, naročene po posebnem naročilu.
V primeru odstopa mora kupec blago vrniti nepoškodovano, nerabljeno in v originalni embalaži. Stroške vračila krije kupec.
7. Reklamacije, stvarna napaka in garancija
Kupec lahko uveljavlja reklamacijo ali stvarno napako v skladu z veljavno zakonodajo Republike Slovenije.
Reklamacije se uveljavljajo pisno na e-poštni naslov info@cyclingdragon.com, skupaj z opisom napake in dokazilom o nakupu.
Garancija velja, če jo zagotavlja proizvajalec izdelka, in pod pogoji, ki jih določa proizvajalec.
8. Odgovornost
Izdelki v spletni trgovini so tehnične narave in namenjeni strokovni ali izkušeni uporabi.
Prodajalec ne odgovarja za škodo, nastalo zaradi:
– nepravilne uporabe izdelkov,
– nepravilne montaže ali vzdrževanja,
– uporabe izdelkov v nasprotju z navodili proizvajalca.
9. Varstvo osebnih podatkov
Osebni podatki se obdelujejo v skladu z veljavno zakonodajo in Politiko zasebnosti, objavljeno na spletni strani Cyclingdragon.
10. Izvensodno reševanje sporov
Prodajalec ne priznava nobenega izvajalca izvensodnega reševanja potrošniških sporov kot pristojnega za reševanje sporov.
Kupci imajo možnost vložitve pritožbe preko platforme za spletno reševanje sporov (ODR), skladno z veljavno evropsko zakonodajo.
11. Končne določbe
Prodajalec si pridržuje pravico do spremembe Pogojev poslovanja. Spremenjeni pogoji začnejo veljati z dnem objave na spletni strani.
Za razmerja, ki niso urejena s temi pogoji, se uporablja veljavna zakonodaja Republike Slovenije.
TERMS AND CONDITIONS
1. General
These Terms and Conditions govern the use of the Cyclingdragon online store and apply to all purchases made via the website
https://cyclingdragon.com/.
The online store is operated by:
Aleš Plahuta s.p. – Cyclingdragon
Registered address: Selo 51, 5262 Črniče, Slovenia
Company registration number: 7429827000
VAT ID / Tax number: SI17178045
Email: info@cyclingdragon.com
By placing an order, the customer confirms that they have read and agree to these Terms and Conditions.
2. Conclusion of the Contract
The sales contract between the seller and the customer is concluded at the moment the customer places an order and receives an order confirmation by email.
The contract is concluded in the Slovenian language and is stored in electronic form.
3. Prices
All prices are stated in EUR and include VAT, unless explicitly stated otherwise.
The seller reserves the right to change prices without prior notice. The price valid at the time of order placement applies to the specific order.
4. Payment Methods
The following payment methods are available:
– products purchased via the shopping cart: immediate online payment (card or other available online methods),
– made-to-order products (custom / specification-based): payment by pro forma invoice.
Made-to-order orders are processed only after full payment has been received.
5. Delivery
Delivery times are indicative and depend on suppliers and delivery service providers.
In the event of a delay, the customer will be informed. The seller is not liable for delays caused by delivery services, suppliers, or force majeure.
The seller reserves the right to make partial deliveries if necessary to ensure timely fulfillment of the order.
6. Right of Withdrawal
The customer has the right to withdraw from the contract within 14 days of receiving the goods, without stating any reason, in accordance with applicable legislation.
The right of withdrawal does not apply to:
– goods made to the customer’s specifications,
– custom build products,
– frames, wheelsets, or other components ordered specifically upon request.
In the event of withdrawal, the customer must return the goods unused, undamaged, and in their original packaging. The cost of return shipping is borne by the customer.
7. Complaints, Non-Conformity and Warranty
The customer may submit a complaint or claim non-conformity in accordance with applicable Slovenian legislation.
Complaints must be submitted in writing to info@cyclingdragon.com, together with a description of the issue and proof of purchase.
A warranty applies only if provided by the manufacturer and under the conditions set by the manufacturer.
8. Liability
Products sold in the online store are technical in nature and intended for professional or experienced use.
The seller is not liable for damage resulting from:
– improper use of the products,
– incorrect installation or maintenance,
– use of products contrary to the manufacturer’s instructions.
9. Personal Data Protection
Personal data is processed in accordance with applicable legislation and the Privacy Policy published on the Cyclingdragon website.
10. Alternative Dispute Resolution
The seller does not recognize any alternative dispute resolution provider as competent for resolving consumer disputes.
Consumers may submit complaints via the European Online Dispute Resolution (ODR) platform in accordance with EU legislation.
11. Final Provisions
The seller reserves the right to amend these Terms and Conditions. Amended terms take effect on the date of publication on the website.
For matters not governed by these Terms and Conditions, the laws of the Republic of Slovenia shall apply.